All evacuees will be required to have registered with the Canadian Red Cross prior to being given their Government of Alberta cheques. Evacuees who have not registered will be required to register with the Canadian Red Cross in person at locations where Red Cross volunteers are on site or via the Telus Canadian Red Cross Call Centre by phoning 1-800-565-4483.
Disaster Assistance Cheques
Evacuees will be able to receive their Disaster Assistance cheques from the Government of Alberta at any Alberta Works office in the province. Cheques can also be collected at Service Centers, in Athabasca, Edmonton, Grande Prairie, High Prairie, Peace River, Valleyview, Wabasca, Westlock and Smith. The Service Centres will be open from 8 a.m. to 5 p.m. seven days a week until further notice.
Accessing Provincial Government Assistance
The Government of Alberta has set up a toll free information line for evacuees that have questions related to the fire, programs and services that the Alberta government can provide. Evacuees are encouraged to call the Alberta Supports Contact Center 1-877-644-9992 for more information.
If you still have unmet needs, the Canadian Red Cross may be able assist those who have had fire-related damage to their home and are suffering hardship as a result of the disaster. Red Cross help can include information, food, basic repairs, household goods, occupational needs and clean-up kits equipped with general cleaning supplies. To learn more phone 1-800-565-4483.